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Accessibility

Toronto Blooms is committed to making its website accessible and usable for as many people as possible, including individuals with disabilities. Our goal is to ensure that all users can browse the site, access information, and complete purchases with confidence.


Accessibility Standards

We aim to align our website with generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, where reasonably possible.

Accessibility considerations are incorporated into our design, development, and content practices, and we continue to identify and address potential barriers as standards and technologies evolve.


Ongoing Accessibility Efforts

Accessibility is an ongoing process. We regularly review and improve our website, including:

  • Improving keyboard navigation and screen reader compatibility
  • Ensuring sufficient color contrast and readable text
  • Supporting commonly used assistive technologies
  • Reviewing new content and features with accessibility in mind

Because our website is dynamic and may include third-party tools or integrations, some areas may not yet be fully accessible.


Third-Party Content

Certain features or content on our website may be provided by third parties (such as payment processors or embedded applications). While we encourage accessibility best practices from these providers, we do not control all third-party content and cannot guarantee its accessibility.


Assistance & Feedback

If you experience difficulty accessing any part of our website, or require assistance placing an order or finding information, please contact us.

We welcome feedback and will make reasonable efforts to address accessibility concerns where feasible.


Contact

If you have questions about accessibility or need support, please contact our customer service team using the contact methods listed on our website.

When contacting us, please include:

  • The webpage or feature you were trying to access
  • A brief description of the issue
  • The assistive technology or device used (if applicable)

Continuous Improvement

We are committed to ongoing improvements in accessibility and consider it an important part of delivering a positive experience for all visitors.