Flowers
Plants
Occasions
Father's Day
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  • Email Support

    Send us an email and we'll respond within 24 hours during business days.
    cs@torontoblooms.ca

    Phone Support

    Speak with a TORONTO BLOOMS support associate during posted business hours.
    +1 (416) 847-6222

    Live Chat

    Chat with a support associate using the chat option available on our website during support hours.

    Customer Support Hours

    Our customer support team is available daily during the hours listed below.

    You can reach us via live chat 7 days a week from 9 a.m. to 8 p.m. Eastern Time just click the chat bubble at the bottom of your screen to connect with a customer service representative.

    If you prefer to speak by phone, give us a call at +1 (416) 847-6222 during the same hours: 9 a.m. to 8 p.m. Eastern Time, 7 days a week.

    You can also contact us by email using the form below. For the most efficient response, please include all relevant details, including your order number if applicable and a clear description of your inquiry. A member of our team will get back to you within 1 business day.

    How Our Support Works

    All Toronto Blooms enquiries are handled through a centralized customer support system. Messages are reviewed in the order received and assigned to trained floral support specialists.

    What This Means for You

    This process helps ensure accurate order handling, clear communication, and consistent resolution. For time-sensitive requests, please include your order number in all messages.

    Contact the Right Department

    During Busy Periods

    During peak gifting periods and same-day delivery windows, email provides the fastest response. Voicemail and chat requests are reviewed through the same support queue as emails.

    Looking for Quick Answers?

    Many common questions about delivery timing, substitutions, billing, and order changes are answered in our FAQs.

    Frequently Asked Questions

    Send Us a Message

    Toronto-Based Floral Operations

    TORONTO BLOOMS operates professional floral production and fulfillment facilities in Ontario, supporting reliable delivery throughout Toronto and the Greater Toronto Area. Arrangements are designed and prepared by experienced floral teams familiar with local delivery standards and seasonal availability.