Flowers
Privacy Policy
Last Updated: March 25, 2026
Toronto Blooms operates this store and website, including all related information, content, features, tools, products and services (the “Services”), to provide you with a curated shopping experience. This store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you use the Services or communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to personal information.
By using the Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect
“Personal information” means information that identifies or can reasonably be linked to you.
We may collect:
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Contact Information: name, billing/shipping address, phone number, email
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Financial Information: payment details, transaction confirmations
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Account Information: username, password, preferences
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Transaction Information: purchases, cart activity, order history
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Communications: messages, inquiries, support requests
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Device Information: IP address, browser, device identifiers
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Usage Information: how you interact with the Services
Sources of Information
We collect personal information:
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Directly from you
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Automatically through cookies and similar technologies
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From service providers
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From partners or third parties
How We Use Your Information
We use personal information to:
Provide & Improve Services
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Process orders and payments
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Manage accounts
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Arrange delivery
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Personalize your experience
Marketing & Advertising
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Send promotional communications
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Display relevant ads
Security & Fraud Prevention
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Detect and prevent fraud
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Protect accounts and transactions
Communication
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Provide support
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Respond to inquiries
Legal Compliance
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Meet legal obligations
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Enforce policies
Cookies & Tracking Technologies
We use cookies and similar technologies to operate and improve the Services.
These may be used for:
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Site functionality
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Analytics and performance
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Marketing and advertising
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.
How We Share Information
We may share personal information:
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With Shopify and service providers (payments, hosting, fulfillment)
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With marketing partners (subject to applicable laws)
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When you direct or consent
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With affiliates
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In legal or business transactions
Shopify Relationship
Our store is hosted by Shopify. Shopify may process your information to provide and improve services.
Learn more:
Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices or content.
Children’s Data
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority.
Security & Retention
We use reasonable safeguards to protect your information. However, no system is completely secure.
We retain personal information as long as necessary to:
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Provide Services
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Comply with legal obligations
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Resolve disputes
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Enforce policies
Your Rights
Depending on your location, you may have the right to:
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Access your data
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Request deletion
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Correct inaccuracies
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Request portability
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Opt out of targeted advertising
You can exercise these rights by contacting us.
We will not discriminate against you for exercising your rights.
Managing Communications
You may unsubscribe from marketing emails at any time. We may still send transactional or service-related communications.
Complaints
If you have concerns about how your data is handled, you may contact us or your local data protection authority.
International Transfers
Your information may be processed outside your country. Where required, appropriate safeguards are used.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised date.
Contact
For questions, requests, or concerns regarding this Privacy Policy or your personal information:
Email: cs@torontoblooms.ca
You may also contact us through the Contact page on our website.